I cancelled my subscription but still got charged

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localnor
Posts: 1
Joined: Sat Feb 15, 2020 2:30 pm

Wed Feb 26, 2020 10:23 am

Today was my last day but I woke up with getting charged $30
I don't mind the money back but will it happen again next week?
I made the payment of premium for 10 days, well 10 days ago, and I cancelled my subscription the day after. I understand getting charged $15, but why did I get charged $30 on my last day?
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mnf_vadim
Site Admin
Posts: 896
Joined: Mon May 29, 2017 5:00 pm

Wed Feb 26, 2020 5:37 pm

Hello

It seems that you have purchased two subscriptions at the same time (6 minutes difference between purchases).
I have refunded all the payments related to the additional subscription.
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