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I upgraded to Premium, but it was only paid and not upgraded.

Posted: Fri Jan 18, 2019 8:06 pm
by RudyGregory
I upgraded to Premium, but it was only paid and not upgraded.

What should I do?

Re: I upgraded to Premium, but it was only paid and not upgraded.

Posted: Sat Jan 19, 2019 5:11 am
by mistabunj
Call CCBill with the confirmation Email up on your computer/tablet/phone screen.
Get it fixed.

Re: I upgraded to Premium, but it was only paid and not upgraded.

Posted: Sun Jan 20, 2019 1:59 am
by RudyGregory
mistabunj wrote:
Sat Jan 19, 2019 5:11 am
Call CCBill with the confirmation Email up on your computer/tablet/phone screen.
Get it fixed.
I can't speak English.
So I don't have the confidence to talk to the CCBILL agent.
I'm still writing this through a translator.

Re: I upgraded to Premium, but it was only paid and not upgraded.

Posted: Sun Jan 20, 2019 7:35 pm
by mnf_vadim
RudyGregory wrote:
Sun Jan 20, 2019 1:59 am
mistabunj wrote:
Sat Jan 19, 2019 5:11 am
Call CCBill with the confirmation Email up on your computer/tablet/phone screen.
Get it fixed.
I can't speak English.
So I don't have the confidence to talk to the CCBILL agent.
I'm still writing this through a translator.
You don't need to wait. Please, get in touch with me via support email and we will fix it right away. webmaster@meetandfuckgames.com