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Bought premium, but it doesn‘t work
Posted: Thu Feb 11, 2021 5:43 pm
by niklaslel
I bought premium today, got charged but my account still says upgrade to premium.
Does it take a while or did I miss something?
Re: Bought premium, but it doesn‘t work
Posted: Thu Feb 11, 2021 10:33 pm
by mnf_vadim
Your payment is still in "pending" status. That means that CCBILL can't take these money until your bank is approved payment (since it is bank transfer payment). Could you please get in touch with your bank assistance and ask to approve/allow this payment?