MNF Club

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Saso777777
Posts: 1
Joined: Fri Jul 12, 2019 3:50 am

Fri Jul 12, 2019 3:59 am

I have an premium account in MNF club, they blocked the account
And asked photo copy of my ID in my hand to approve I am over 18
I sent several times but no answer , no action from supporting team for more the 5 day.

This premium account costed me over 200 us$.

MNF does not care about the customers
fcrivers
Posts: 88
Joined: Sun Dec 17, 2017 9:58 pm

Fri Jul 12, 2019 4:59 am

Imma tell you something since it seems you are new to the internet.

Whenever a company asks you for a "government issued ID" you already lost. No company online can fact check who you are since you never provided that documentation when you made your account. Its just a way to try and limit your access to whatever you requested, in this case, a locked acc.
If you go to the extent of providing said ID, which I strongly advise to NEVER DO since you cant tell what these companies do with it, or how secure that info is, the company will just not reply or give you a blank excuse to how they cant do whatever you requested.

I am sorry about your lost cash, happens to everyone.
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mnf_vadim
Site Admin
Posts: 896
Joined: Mon May 29, 2017 5:00 pm

Sun Jul 14, 2019 3:44 am

I don't agree. Rather just keep being banned you can provide for us some proove that you are over 18 years old. I always ask to hide important information in this photo.
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